Official Documents
At rafi88, your privacy is not merely a legal obligation — it is a core value we uphold every day. This document clearly explains how we collect, store, use, and protect your personal information as a member of the rafi88 platform.
Rafi88 Privacy Policy
Version 3.1 | Effective 1 January 2026 | Compliant with Malaysia's Personal Data Protection Act 2010 (PDPA)
Welcome to rafi88's Privacy Policy page. This document is our written commitment to you — every member who entrusts their personal data to the rafi88 platform. We understand that in today's digital age, privacy is more than just a word. It is a fundamental right that deserves serious protection, and that is exactly how we handle it at rafi88.
When you register an account at rafi88, make a deposit via Touch 'n Go eWallet or DuitNow, play live Baccarat, or place a sports bet, you naturally share some personal information with us. This Privacy Policy explains clearly – in straightforward language – what information we collect, why we need it, how we use it, who may have access to it, and what rights you have over that information.
Rafi88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. By using the rafi88 platform, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please contact us before continuing to use the platform.
This is not just a promise — it is our daily practice in protecting your data at rafi88
All data transmitted between your device and rafi88's servers is protected with 256-bit SSL encryption — the same security technology used by leading Malaysian banking institutions such as Maybank and CIMB. Your data cannot be intercepted or read by third parties during transmission.
Rafi88 has never and will never sell, rent, or disclose members' personal data to any third party for marketing or other commercial purposes without your explicit consent. Your data belongs to you – it is not a business asset for us to trade.
All data handling practices at rafi88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means every collection, processing, and use of your data is carried out within the limits permitted by Malaysian law and for legitimate purposes only.
As a rafi88 member, you have the right to access, correct, update, or request deletion of your personal data at any time. We provide straightforward channels for you to exercise these rights without complicated or drawn-out procedures.
Rafi88 member personal data is stored on servers protected by strict physical and digital security layers. Access is granted only to rafi88 staff who require it for operational purposes — and every access is fully audited and logged.
Rafi88 believes in transparency. This Privacy Policy is written in plain, easy-to-understand language – not confusing legal jargon. We want you to know exactly what happens to your data, not have it buried in fine print that nobody reads.
Rafi88 collects the personal data necessary to provide our platform services to you. Our principle is to collect only the minimum data required — we do not collect information that is unrelated to delivering rafi88's services. The following are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad identification number, date of birth, gender | Mandatory (KYC) |
| Contact Details | Malaysian phone number, email address, current residential address | Mandatory |
| Financial Data | Payment method details (Touch 'n Go, GrabPay, DuitNow, FPX), deposit and withdrawal records | Mandatory |
| Gaming Activity Data | Betting records, slots game history, Live Casino sessions, sports betting activity | Mandatory |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatic |
| Communication Data | Records of conversations with rafi88 customer support, emails sent, and feedback submitted | Where applicable |
Important Note: rafi88 never stores full credit or debit card numbers. All financial transactions are processed through certified third-party payment gateways (Touch 'n Go, GrabPay, DuitNow, FPX, and others) that maintain their own security standards. rafi88 only receives a success or failure confirmation for each transaction.
Rafi88 collects your personal data through various channels as you interact with our platform. Here are the main ways data is collected:
Rafi88 does not collect data from external sources such as social media unless you explicitly choose to register using a social media account (if that option is offered in the future). We do not purchase personal data from data brokers or third parties.
Rafi88 uses the personal data we collect solely for legitimate and necessary purposes in operating our platform. The following outlines the specific purposes for which your data is used:
Primary purpose — to register your account, enable login, process deposits and withdrawals in MYR, manage your account balance, credit bonuses and promotions, and give you access to all games and services on the rafi88 platform.
Rafi88 uses your personal data to verify your identity (KYC), ensure that only the rightful account holder can make withdrawals, detect and prevent fraud, money laundering, and platform abuse, and to comply with applicable financial regulatory obligations.
To send you important account-related notifications (such as deposit confirmations, withdrawal approvals, and security alerts), respond to enquiries via live chat or email, and resolve any technical or transaction issues that require our team's attention.
Rafi88 uses your gaming activity data to personalise game recommendations, determine your eligibility for bonuses and promotions based on your playing habits (such as the daily 0.8% live casino rebate), and send you offers relevant to your gaming interests — whether that's slots, Baccarat, Sports Betting, or cricket.
Gaming activity data is used to monitor your playing habits for responsible gambling purposes — identifying signs of potential problem gambling and, where necessary, applying limits or reaching out to you with appropriate support information, in line with rafi88's commitment to member safety.
Purpose Limitation Principle: rafi88 uses your data solely for the purposes stated in this Privacy Policy. We will not use your data for any unrelated purposes without first obtaining your consent. If you have any concerns about how your data is being used, you can reach us at support@rafi88.best at any time.
Rafi88 understands that you care deeply about who has access to your personal data. Our position is clear — we do not sell or disclose your personal data to third parties for commercial purposes. However, in the normal course of operating the platform, certain third parties may have limited access to your data based on legitimate operational needs:
All third parties mentioned above are bound by strict confidentiality and data protection agreements with rafi88. They are only permitted to use your data for the specific purposes defined in those agreements, and may not use it for any other purpose or disclose it to further parties without rafi88's authorisation.
Rafi88 continuously invests in robust security infrastructure to ensure your personal data is always protected to the highest standard. Here are the security layers we have in place:
In the Event of a Data Breach: In the unlikely event of a data breach that affects your rights or freedoms, rafi88 is committed to notifying affected members within a reasonable timeframe in accordance with applicable legal requirements. We will also take immediate steps to mitigate the impact and prevent any further breach.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and rafi88's privacy policy, you hold several important rights regarding your personal data. We want to make sure you are aware of these rights and can exercise them with ease:
You have the right to request a copy of all personal data rafi88 holds about you. We will provide this information within 14 business days from the date your request is received.
If the personal data rafi88 holds about you is inaccurate or outdated, you have the right to request a correction. Log in to your rafi88 account to update basic information, or contact our CS team for document-related corrections.
You may request the deletion of your personal data from rafi88's systems, subject to our legal obligations (for example, we may be required to retain financial records for the minimum period prescribed by Malaysian law).
You have the right to object to the processing of your personal data for specific purposes such as direct marketing. You may withdraw your consent to receive marketing communications from rafi88 at any time through your account settings or via email.
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider if needed, to the extent technically feasible.
Under certain circumstances, you may request that rafi88 restrict the processing of your personal data — for example, while we are investigating a data correction request or during a dispute regarding the lawfulness of processing.
To exercise any of the rights above, you can submit a request to rafi88 by emailing support@rafi88.best with the subject line "Privacy Rights Request" or via live chat on your rafi88 platform. Please include your rafi88 account number and a clear description of your request. Our team will respond within 14 business days.
Rafi88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the rafi88 platform. Here are the types of cookies we use:
You can control and manage cookies through your web browser settings. However, disabling essential cookies will affect core functions of the rafi88 platform, and you may be unable to log in or use our services properly. rafi88 does not use third-party cookies for marketing or cross-site tracking purposes.
Rafi88 retains your personal data for as long as it is needed for the purposes it was collected and for as long as your account remains active. When you close your rafi88 account or when the data is no longer required, we will delete or anonymise it in accordance with our data retention policy, subject to the following exceptions:
Account Deletion Request: If you wish to close your rafi88 account and request deletion of your personal data, please contact our CS team at support@rafi88.best. We will process your request within 30 working days, subject to any applicable legal retention requirements that may prevent the immediate deletion of certain data categories.
Rafi88 is an online entertainment platform intended solely for individuals aged 18 and above. We do not knowingly collect or process the personal data of anyone under 18 years of age.
Rafi88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, technological developments, or the addition of new services on our platform.
When we make material changes to this Privacy Policy, we will:
Continued use of the rafi88 platform after Privacy Policy changes have been published and you have been notified will be considered your acceptance of those changes. If you disagree with any changes made, you have the right to close your rafi88 account and request deletion of your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how rafi88 handles your personal data, our team is ready to assist you through the following channels:
Rafi88 is committed to handling every privacy enquiry and request with seriousness, respect, and in a timely manner. We believe that open and transparent communication about our privacy practices is the foundation of the trust you place in the rafi88 platform.
Many online platforms bury their privacy policies in pages of legal jargon that the average user can barely follow. At rafi88, we've deliberately written this Privacy Policy in plain language – because we believe you shouldn't need a lawyer to understand what happens to your personal data.
Privacy is something rafi88 takes seriously. When you register an account and share information such as your Malaysian phone number, email address, and MyKad number with us, that is a significant act of trust. We honour that trust fully. That is why we invest in robust security infrastructure, train our staff on the importance of privacy, and continuously review and update our data security practices in step with the ever-evolving cyber threat landscape.
In the context of an online entertainment platform that processes MYR deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, the security of financial data is critically important. Every time you make a deposit or withdraw winnings from live Baccarat, cricket betting, or Blackjack tables at rafi88, that transaction involves sensitive financial information. rafi88's 256-bit SSL encryption and 24/7 monitoring system ensure that every transaction is processed in a secure and controlled environment.
One aspect of rafi88's Privacy Policy we are proud of is our commitment to the "minimum data" principle — we only collect information that is genuinely necessary to provide our services to you. We do not collect excessive data simply because it might come in useful someday. Every data point we collect has a clear purpose and is used in the way you would reasonably expect.
Finally, we want you to know that rafi88's Privacy Policy is a living document — it evolves alongside our platform, Malaysia's privacy laws, and the needs of our members. We are committed to ensuring this policy reflects our actual practices, not just promises on paper. If at any point you feel that rafi88 is not living up to the privacy commitments stated here, we sincerely welcome your feedback so we can address it promptly.
Answers to the most frequently asked questions about how rafi88 handles member privacy
Malaysia's online entertainment platform with 256-bit SSL data protection, PDPA 2010 compliance, and a full commitment to member privacy. Join over 250,000 members who trust rafi88 – register free and claim a bonus of up to RM1,500.
By registering, you agree to rafi88's Privacy Policy and Terms & Conditions. For members aged 18 and above only.